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10 Tips to Great Customer Service
We’ve previously written about how, for some entrepreneurs, business can be about building relationships and the role virtual assistants play in forging those strong bonds. But there is a lot you can do to establish trust and create a solid foundation between you and...
How to Choose the Right Marketing Platform for Small Business Owners
We all know the importance of using social media to support and promote your product or service - we wrote recently about how we can help you use it to scale your business - but how do you know which is the best site for you? Each social media platform has a different...
Scaling your business? Nine Tips to Successful Growth
The past two years have been the mother of all learning curves for many business owners, whether they pivoted to new markets or were a part of the boom in ecommerce. Despite the challenging environment, many of our clients watched their businesses grow and we were on...
Using Virtual Assistants to Scale Your Social Media
Back in the day, when business people met for a chat over a drink, the question would be: “what’s your poison?”. Today, we communicate at the push of a button and ask: “what’s your platform?”. It’s almost impossible these days to run a flourishing business and not...
How to Incorporate Self-Care Into Your Daily Routine As A Business Owner
Autumn is arguably nature’s most beautiful season but many business owners barely get a glimpse, because it’s also one of the busiest times of the year. Many of them barely have the chance to draw breath between October’s Halloween and Black Friday frenzies and the...
How to Get the Most from Your Virtual Assistant
Business is many things to many people. For some it’s about the money. For others, control. For us, it’s about relationships: the fine art of making connections that flourish into robust, productive collaborations. As virtual assistants, we bring a lot to the table:...
What Are the Benefits of Hiring a Virtual Assistant?
It’s always good to get customer feedback and while we all love being told how good we are, the thing we hear over and over again is gratitude. So many of our clients tell us that the extra pair of hands we’ve provided have helped in myriad ways, from giving a company...
What Does a VA Do?
Like a well-oiled machine, there are many component parts to a business, even if it’s a solo operation, and they all need to work together smoothly for the company to function. As any entrepreneur will tell you, there are times when having an extra pair of hands to...
How to Hire a Virtual Assistant (And Take Back Your Life)
There are lots of reasons people go into business. Some have an idea or product that’s simply too good to keep to themselves, while others want to make enough money to enjoy a comfortable life. Every entrepreneur knows achieving the latter often means a lot of hard...
When to Hire a VA (Part 1) – Overwhelm
Have you decided that the addition of a Virtual Assistant to your business is the next step? If you have, then you’ve made a really good choice. Not only are you going to free yourself up a lot more time to do the tasks that bring you income, but you are also going to...
Staying Positive in Uncertain Times
It’s hard not to read about COVID-19. Everywhere you turn, the devastating news of what this pandemic is doing to lives and businesses around the world is there. Obviously, it’s really important that we keep ‘in the know’ when it comes to the latest updates, but can...
What Would You Like Your New Normality To Be?
Is the light at the end of the tunnel becoming bigger and brighter? Do you feel that after weeks of the surreal with the COVID-19 situation, normality is on the horizon? Or is it a new kind of normality? Things have certainly changed since the beginning of 2020. The...
Get your Business Continuity Plan Off Your To-Do List
In my last blog we looked at business continuity plans and how the current pandemic has flagged up to many of us the need for this essential back up to be in place. Business owners are busy people and from the initial days of setting up, there is constantly a long...
What’s Your Business Continuity Plan?
This time last year, we were none the wiser to what 2020 had in store for us. We carried on with our day to day lives with a naïve approach that for the foreseeable future, things would just continue in the very same way. Then the Corona Virus raised its ugly head and...
What good can come out of a pandemic?
Despite all the negatives that have arisen from this very surreal situation to us all, there are actually some positives. We may have been forced to see things from an entirely new perspective, which may not have happened if the world had not been put on pause for the...
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